Adapted Vehicle Hire News Updates: Travel industry failing disabled travellers
The UK travel industry is still not providing enough information about disabled access and facilities, according to 86 percent of respondents to a new survey.
Over three quarters said they consider disabled access to be ‘very important’ when planning where to go on holiday, making the news that many in the UK travel industry aren’t providing sufficient information all the more frustrating.
London was identified as the part of the UK with the best disabled access and facilities but despite improvements made in the run up to the Paralympics, the Underground was singled out for criticism.
The UK’s airports and train stations also fared badly in the survey with respondents claiming more needed to be done to make them accessible for all.
However there was some encouraging news as over 92 percent of people thought that disabled access had improved overall in the past ten years – 28 percent thought that access was ‘significantly better’.
Carrie-Ann Lightley, Information Officer from Tourism for All UK, said: “Our view is that tourism is important to everyone and we support the government’s aim of making UK tourism the most accessible in Europe.
“Access to some rural and historic sites will always present more of a challenge for disabled visitors, but places like airports have scope for significant improvement to better meet the needs of disabled travellers.”
Several venues across the UK received praise for their ease of access and suitability for disabled visitors including National Trust properties and the Eden Project in Cornwall.
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