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London, March 2011 – Leading specialist supplier of adapted and wheelchair accessible vehicles for rent, Adapted Vehicle Hire (AVH), has announced the development of a fleet guidelines policy for 2011. This is designed to insure that all new vehicles added to its fleet meet the maximum number of user needs prior to any AVH adaptations.

“It is vital that any new vehicles we purchase in 2011 include functionality that helps make driving as easy as possible for our customers”, said Lorraine Farnon, Managing Director, AVH.

AVH has separated requirements into primary and secondary categories, with vehicles having to meet all of the primary requirements and as many of the secondary requirements as possible to be considered for the fleet. Primary requirements include rear parking sensors and electric windows. Secondary requirements include cruise control, push button ignition, Bluetooth, secondary steering wheel controls (e.g., stereo), parking brake button, automatic boot and electric seats.

In addition to these requirements, AVH is also continuing its practice of checking the vehicle against the Ricability database to ensure that it provides the best possible space for wheelchair stowage and that it is suited to transfers to and from a wheelchair. This is something vitally important for the majority of AVH’s customers.

AVH offers a unique selection of vehicles and a state-of-the-art adaptations workshop ensures that every vehicle has the appropriate adaptations required for people with different disabilities. Offering a range of vehicles from all the major motor manufacturers, AVH provides the ultimate in flexibility for disabled customers and their friends and family. Plus all AVH drivers are trained to provide detailed handovers, ensuring the customer fully understands the functionality of the vehicle.

“Our goal is to ensure that we continue to provide, on a national basis, the highest standards of care and attention in delivering adapted and wheelchair accessible vehicles for use by the disabled community” concluded Lorraine Farnon. “Too often disabled people are not provided with the professionally adapted vehicles they need, and in many instances to which they are entitled. Yet there is no need for this to be the case and AVH aims to be at the forefront of changing this situation.

“Indeed, providing quality and high specification vehicles to customers is what any customer should have a right to expect from a rental company, regardless of whether they have a disability or not.”